- #APPLE MACBOOK PRO 2018 APPLECARE FOR MAC#
- #APPLE MACBOOK PRO 2018 APPLECARE SOFTWARE#
- #APPLE MACBOOK PRO 2018 APPLECARE FREE#
Apple has long been making its products unrepairable by soldering RAM and gluing screens, but this is different. Why this matters: Apple hasn’t exactly been up-front about this new policy, and some purchasers may be in for a surprise when they try to fix their MacBook after their limited one-year warranty runs out.
#APPLE MACBOOK PRO 2018 APPLECARE SOFTWARE#
Once the locks kick in, the computer “will only begin functioning again after Apple or a member of one of Apple’s Authorized Service Provider repair program runs diagnostic software called Apple Service Toolkit 2.” I don't want to speculate as to whether negative social sentiment provoked a response sooner than what the raw numbers would otherwise have mandated, but I wouldn't be shocked if that were the case - Apple wants to keep current customers happy so they remain future customers as well.The new policy, which is also being implemented on the $5,000 iMac Pro, only refer to major repairs, but it’s pretty much covers everything you’d need to get fixed: the display, logic board, top case (which includes the keyboard and trackpad), and Touch ID sensor. It's my understanding that when Apple states a small percentage of customers, the company really means a small percentage of customers. MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports).MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports).MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports).MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports).The program covers eligible MacBook and MacBook Pro models for up to 4 years after the original retail purchase of the device. For more details on the program customers can visit. Service may involve the replacement of one or more keys or the whole keyboard.
#APPLE MACBOOK PRO 2018 APPLECARE FREE#
"Apple or an Apple Authorized Service Provider will examine the customer's device to verify eligibility and then perform the service free of charge. Today we launched a keyboard service program for our customers that covers a small percentage of keyboards in certain MacBook and MacBook Pro models which may exhibit one or more of the following behaviors: letters or characters that repeat unexpectedly or don't appear when pressed or keys that feel "sticky" or aren't responding in a consistent manner. An Apple spokesperson provided me with the following statement: Apple has just announced a service program for MacBook and MacBook Pro customers who have experienced issues with their keyboards and are no longer covered under AppleCare.